Shipping Information

We aim to ship your pet’s items quickly and safely. Below are the details for all shipping options and expectations.

Shipping Options

1. Standard Shipping (USPS)

Standard Shipping is sent through USPS and typically arrives in 7–10 days, depending on your location.
Orders over $75 automatically qualify for free Standard Shipping.

2. Express Shipping (FedEx or UPS)

Express Shipping is fulfilled by FedEx or UPS and usually arrives in 2–5 days.
If you want a faster delivery, please select Express Shipping at checkout.

Processing Time

All orders require 1–2 business days for processing before shipment.
During peak periods (holidays, major sales, promotions), processing times may extend to 2–4 business days.

Shipping Delay Disclaimer

While we work hard to ensure your order arrives on time, unexpected carrier delays may occur due to weather, high package volume, or operational issues from USPS, FedEx, or UPS.
Once the package is handed to the carrier, transit times are not guaranteed.
We appreciate your patience if delays occur.

Holiday Shipping Expectations

During the holiday season (November–December), delivery times may be longer than usual due to carrier overload.
To ensure your items arrive on time:

• Holiday orders should be placed early, ideally before the first week of December.
  

• Express Shipping is recommended for any last-minute gifts.
  
  

We do our best to ship quickly, but holiday delays from carriers are common and outside our control.